Refund Policy

We do not issue refunds unless there are extenuating circumstances where we feel you deserve a refund.

These can be things like major dissatisfaction with a Lawyer's performance in private or paid chat or the site not working properly for some reason.

In cases like these, we will issue refunds in the form of site credit or cash on a case-by-case basis.

Aspects such as other complaints that the Lawyer has received or other comments from clients will be taken into account.

If any dissatisfaction arises as a result of a User's experience with an Independent Attorney using the Site's software to host video chat rooms,
A refund will be issued in the form of a site credit that can be used with other Attorneys.

The amount of compensation depends on the specific situation and is determined by the site administration.

You must submit your complaint to info@abogadoscolombiapro.com
Amounts spent on related services, such as recorded programs, are non-refundable.

Send the message to support using the contact form.
The lawyerscolombiapro.com support team investigates all reports as soon as possible.